TERMS & CONDITIONS OF ARMATURE CLASSES
Online bookings are recommended, but not required, for group classes. To help this system run smoothly, we ask all clients to please follow and respect our booking and cancellation policies.
BOOKING GROUP CLASSES AND CLINICAL PILATES SESSIONS
Booking group classes and clinical pilates online requires class credits which can be purchased through MIndBody Online or at reception. Group classes can be booked up to 7 days in advance.
Clinical Pilates Sessions can be booked up to 14 days in advance online.
CANCELLING GROUP CLASSES
If you can no longer make a class, please cancel your booking online. All group classes have a nine hour cancellation policy. Cancellations 9 hours or more before class are early cancels and will automatically refund the class credit. Cancellations less than 9 hours before class are late cancels. We greatly appreciate if you go online and late cancel bookings (rather than just not turn up), as this will allow a spot in the class to open up for another participant.
MEMBERSHIPS
In order for Armature to maintain the variety and volume of memberships, Armature kindly requests that members only book classes that they are certain they will be able to attend.
If an unforeseen situation arises and you cannot attend (even at the last minute), as a courtesy, please late cancel online to open up the spot.
Late cancels on all memberships are a class credit.
WAITLISTS
If a class is full, you can waitlist for it. Waitlist spots nearly always come through, so please only waitlist if you are certain you will be able to attend the class. Once you have been allocated a spot via email and/or txt, you are holding a place in the class, regardless if you have "confirmed" the text or not. This notification will happen more than nine hours before the class. Please check your txt/email/online schedule regularly (very easy through the Armature app). If you are informed of a waitlist spot and you no longer want it, please ensure you cancel that spot prior to the 9 hour cancellation window or standard 9 hour cancellation policy applies.
If waitlisted spots arise less than 9 hours before the class starts, we will advise and offer you the option to be put into the class.
LATE ARRIVALS
Please arrive on time as classes have specific warm ups that benefit the safety of all participants.
CLINICAL PILATES SESSIONS, CLINICAL PILATES 1:1 and STRENGTH 1:1
All Clinical Pilates 1:1s have a 24 hour cancellation policy.
Clinical Pilates session cancellations and bookings can all be managed on line and can be early cancelled prior to 24 hours.
Clinical Pilates 1:1s can be purchased online or through reception.
DIRECT DEBIT SUSPENSIONS
Memberships can be suspended for a minimum of 14 days. Please email reception with dates you would like to suspend.
DIRECT DEBIT TERMINATIONS
Memberships have a minimum contract period of 3 months after that termination can be requested with 14 days notice. Please email reception.
REFUNDS
While Armature does not issue refunds on unused group classes or sessions, all services are fully transferrable to other humans.
BOOKING GROUP CLASSES AND CLINICAL PILATES SESSIONS
Booking group classes and clinical pilates online requires class credits which can be purchased through MIndBody Online or at reception. Group classes can be booked up to 7 days in advance.
Clinical Pilates Sessions can be booked up to 14 days in advance online.
CANCELLING GROUP CLASSES
If you can no longer make a class, please cancel your booking online. All group classes have a nine hour cancellation policy. Cancellations 9 hours or more before class are early cancels and will automatically refund the class credit. Cancellations less than 9 hours before class are late cancels. We greatly appreciate if you go online and late cancel bookings (rather than just not turn up), as this will allow a spot in the class to open up for another participant.
MEMBERSHIPS
In order for Armature to maintain the variety and volume of memberships, Armature kindly requests that members only book classes that they are certain they will be able to attend.
If an unforeseen situation arises and you cannot attend (even at the last minute), as a courtesy, please late cancel online to open up the spot.
Late cancels on all memberships are a class credit.
WAITLISTS
If a class is full, you can waitlist for it. Waitlist spots nearly always come through, so please only waitlist if you are certain you will be able to attend the class. Once you have been allocated a spot via email and/or txt, you are holding a place in the class, regardless if you have "confirmed" the text or not. This notification will happen more than nine hours before the class. Please check your txt/email/online schedule regularly (very easy through the Armature app). If you are informed of a waitlist spot and you no longer want it, please ensure you cancel that spot prior to the 9 hour cancellation window or standard 9 hour cancellation policy applies.
If waitlisted spots arise less than 9 hours before the class starts, we will advise and offer you the option to be put into the class.
LATE ARRIVALS
Please arrive on time as classes have specific warm ups that benefit the safety of all participants.
CLINICAL PILATES SESSIONS, CLINICAL PILATES 1:1 and STRENGTH 1:1
All Clinical Pilates 1:1s have a 24 hour cancellation policy.
Clinical Pilates session cancellations and bookings can all be managed on line and can be early cancelled prior to 24 hours.
Clinical Pilates 1:1s can be purchased online or through reception.
DIRECT DEBIT SUSPENSIONS
Memberships can be suspended for a minimum of 14 days. Please email reception with dates you would like to suspend.
DIRECT DEBIT TERMINATIONS
Memberships have a minimum contract period of 3 months after that termination can be requested with 14 days notice. Please email reception.
REFUNDS
While Armature does not issue refunds on unused group classes or sessions, all services are fully transferrable to other humans.
